1. Data Controller

The data controller is TableTap Inc., registered in Bulgaria.

2. Data We Collect

a) Customer Data

• Account identification data
• Reservation history
• Reviews and ratings
• Usage and interaction data
• Device and technical data (IP address, browser/app version)

b) Restaurant Owner Data

• Business name and contact details
• Address and operational information
• Reservation management data
• Subscription and feature usage data

3. How We Use Data

We process personal data to:

• Enable reservations between Customers and Restaurants
• Display restaurant information
• Prevent abuse and misuse (e.g. repeated no-shows)
• Communicate service-related notifications
• Improve and maintain the Platform

4. Legal Basis for Processing

We process personal data based on:

• Performance of a contract
• Legitimate interest (platform security, abuse prevention)
• Legal obligations
• User consent (where applicable)

5. Cookies & Tracking

The Platform uses cookies:

• Essential cookies (required for functionality)
• Optional cookies (analytics and improvement)

Users may manage cookie preferences via cookie consent tools.

6. Data Sharing

We do not sell personal data.

Data may be shared with:

• Restaurants (reservation-related information only)
• Service providers (hosting, analytics, communications)
• Authorities when legally required

7. Data Retention

Personal data is retained only as long as necessary to:

• Provide the Platform
• Comply with legal obligations
• Resolve disputes
• Enforce Terms & Conditions

8. User Rights

Users have the right to:

• Access their data
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Data portability
• Withdraw consent

Requests can be submitted via official support channels.

9. Data Security

We apply appropriate technical and organizational measures to protect personal data from unauthorized access, loss, or misuse.

10. International Transfers

If data is processed outside the EU, appropriate safeguards are applied in accordance with GDPR.

11. Changes

We may update this Privacy Policy. Material changes will be communicated via email or the Platform.

12. Contact

Privacy-related inquiries should be sent via official email communication at Tabletap@gmail.com